anyone who knows me knows that i love to bitch. i am simply not happy unless i have something to complain about. once that problem gets resolved, i find something else to bitch about.
while this may not be the greatest personality trait in some respects, in terms of getting cash money it really works out well for me. when i lived in new york, i was having a series of problems with a grocery delivery company. they would bring me broken eggs and brown lettuce and then refused to give me my money back. as a law student, of course i had many people around me to advise me on my rights. thus i learned about the
better business bureau.
i complained about this particular company to the bbb several times and each time was given a $50 voucher for free future groceries. a couple smashed bananas led to $50 worth of free groceries! i was amazed. how could this wondrous organization get me such great compensation? i had spent hours on the phone bitching to unresponsive customer service reps. but fill out one online complaint form and i got the sun, moon, and stars?
of course i then became obsessed with the better business bureau. i told all my friends about it, and they were skeptical. but to this day, the bbb has never done anything but work miracles for me.
if something goes wrong in your transactional life, all you have to do is go online to the bbb website, file a
complaint, and wait for the cash to come rolling in. you do not have to spend hours on the phone. you don't even have to spend one minute on the phone. and you do not have to even try to work it out with the company first! read the bbb policy: "BBB
strongly encourages consumers to first attempt to resolve complaints directly with the company, however BBB will not reject a complaint if a consumer has not taken this step."
strongly encourages, but does not require. that means you can just skip all the annoying waiting on hold, talking to people who don't care about you, apologies, refusals to help, eating up your cell phone minutes bullshit that you would normally have to deal with. just click the link above, spend about 5 minutes typing, hit send, and you are well on your way to happy money land.
don't believe me? here is a bbb testimonial from my friend chad: "I once bitched about a terrible meal that we tried to enjoy with [friends] after boozing it up at a wine festival. I was refunded EVERYONE's money ($130+). JACKPOT."
i want to make it clear that i am an ethical bbb complainer. i do not file complaints unless i truly have a complaint. and i do not make up complaints just to get cash over little things. i wait for instances where i feel i have been truly wronged as a consumer. i value the bbb so much that i am not going to make them spend their time and energy on situations that do not require their intervention. i also do not want to dilute the amazing magical power they have by overloading them with bullshit.
however, if you have had a truly awful meal, or received poor service, or got screwed over, or been charged for things you did not agree to, or any other situation where you just feel like you were not treated fairly by a business, i strongly encourage you to use the bbb. they are your friend. they love you. they have your back. and they will get you some much needed cash in your pocket.